To start a return process, follow the instruction:
1. Email our Customer Support at firstname.lastname@example.orgState your order number, the selection of products you want to return, and the reason for requesting the return.
2. If your return request is accepted, we will send further instructions for mailing your return.
3. We do not currently offer free returns to customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package ‘returned goods+ order number ’ Please Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.
PLEASE send parcel to address below: The Beauty Academy (PMU Supplies) 207 Duke Street IP3 0BH Ipswich ,Suffolk
4. Once your return has been delivered to us, it will be inspected by our team. This may take 1-3 working days.
5. We will let you know if your return passed the inspection or not.
6. If your return is accepted, you will receive Store Credit equivalent to the sum you paid for the product without delivery cost.
ITEMS RETURNED WITHOUT PRIOR NOTICE WILL NOT BE ACCEPTED.